Fueling the firestorm: effects of Social Capital on Users' Persuasiveness during Online Firestorms.
Hendrik JöntgenPublished in: ECIS (2020)
Keyphrases
- social capital
- website design
- user perceptions
- social support
- online services
- internet users
- real time
- online communities
- online learning
- user interface
- information and communication technologies
- public sector
- online social
- human capital
- social media
- recommender systems
- user experience
- user satisfaction
- knowledge sharing
- low cost
- computational intelligence
- group discussion