A Comparison of Usability Evaluation Methods: Heuristic Evaluation versus End-User Think-Aloud Protocol - An Example from a Web-based Communication Tool for Nurse Scheduling.
Po-Yin YenSuzanne BakkenPublished in: AMIA (2009)
Keyphrases
- usability problems
- end users
- communication tools
- evaluation methods
- heuristic evaluation
- usability evaluation
- computer mediated
- evaluation method
- usability testing
- south african
- collaborative learning
- computer supported collaborative learning
- evaluation criteria
- computer mediated communication
- distance learning
- user interface
- user experience
- emotional intelligence
- online learning
- online discussion
- multimedia
- south africa
- e learning
- evaluation metrics
- evaluation measures