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Prioritizing Factors Influencing Courier Services Satisfaction in the Philippines: An Entropy-Based Fuzzy TOPSIS Approach.
Samantha Shane Evangelista
Yogi Tri Prasetyo
Satria Fadil Persada
Published in:
ICIBE (2022)
Keyphrases
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data mining
factors influencing
factors affecting
service quality
technology acceptance
fuzzy topsis
web services
service providers
multi criteria decision making
neural network
customer satisfaction
multi agent
technology adoption
state space
electronic commerce
fuzzy multi criteria decision making