What Makes Companies Backsource IT Services? Exploring the Influence of Decision Makers' Preferences.
Benedikt von BaryPublished in: AMCIS (2019)
Keyphrases
- decision makers
- decision making
- business activities
- preference model
- multiple criteria
- decision process
- decision support system
- utility function
- decision support
- business decisions
- multi criteria
- service providers
- strategic decisions
- web services
- group decision making
- decision model
- end users
- context aware
- service composition
- multi attribute
- service oriented
- user preferences
- business applications
- business users
- making decisions
- multi criteria decision making
- return on investment
- competitive intelligence
- service oriented architecture
- service quality
- real world