Elaborate Change Management: Improvisational Introduction of Groupware in Public Sector.
Agneta NilssonUlrika JosefssonAgneta RanerupPublished in: HICSS (2001)
Keyphrases
- public sector
- change management
- service delivery
- e government
- knowledge management
- information sharing
- information and communication technologies
- electronic government
- current practices
- project management
- digital government
- public administration
- organizational learning
- software development
- software reuse
- software engineering
- inter organizational
- private sector
- web services
- organizational change
- information systems
- software engineering practices
- databases
- job satisfaction
- knowledge sharing
- information technology
- decision making
- machine learning