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The longitudinal effects of the ISO 9000 certification process on business performance.

Milé TerziovskiDamien PowerAmrik S. Sohal
Published in: Eur. J. Oper. Res. (2003)
Keyphrases
  • information systems
  • real time
  • real world
  • data mining
  • process oriented
  • decision making
  • case study
  • database systems
  • learning environment
  • electronic commerce
  • third party
  • development process
  • business models