Measuring the Quality of B2B Logistic Services - An Industry-Specific Instrument.
Aleksander LubarskiKatharina SchutePublished in: LDIC (2018)
Keyphrases
- service quality
- high quality
- business opportunities
- financial services
- context aware
- service oriented
- multimedia
- user specific
- mobile services
- tourism industry
- ubiquitous computing
- logistic regression
- data quality
- wireless networks
- quality measures
- electronic commerce
- user centric
- service providers
- business environment
- workflow management
- case study
- web services
- data mining
- neural network