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BERTaú: Itaú BERT for digital customer service.
Paulo Finardi
José Dié Viegas
Gustavo T. Ferreira
Alex F. Mansano
Vinicius Fernandes Caridá
Published in:
CoRR (2021)
Keyphrases
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customer service
inventory control
customer behavior
customer satisfaction
business strategy
digital content
customer support
governmental organizations
web services