OR/MS Support to Senior Managers in the Public Sector: Two Cases.
Norman WaksPublished in: Oper. Res. (1990)
Keyphrases
- public sector
- crisis response
- e government
- public organizations
- business process change
- information sharing
- current practices
- information and communication technologies
- electronic government
- environmental factors
- public administration
- digital government
- policy making
- inter organizational
- information technology
- real time
- artificial neural networks
- decision making
- information systems
- public services
- service delivery
- data mining
- decision support
- public participation
- artificial intelligence