Escaping from the Filter Bubble? The Effects of Novelty and Serendipity on Users' Evaluations of Online Recommendations.
Christian MattAlexander BenlianThomas HessChristian WeißPublished in: ICIS (2014)
Keyphrases
- recommender systems
- recommendation systems
- online services
- online dating
- online learning
- internet users
- cold start problem
- recommendation quality
- making recommendations
- active user
- online communities
- user interaction
- end users
- user satisfaction
- information seeking
- user interface
- collaborative filtering
- personal preferences
- noise reduction
- information sources
- recommendation algorithms
- cold start
- online social
- online video
- trust propagation
- collaborative recommender systems
- user generated content
- online resources
- social networking sites
- information overload
- user feedback
- user profiles