A Service Science Perspective on Strategic Choice, IT, and Performance in U.S. Banking.
Paul P. TallonPublished in: J. Manag. Inf. Syst. (2010)
Keyphrases
- web services
- artificial intelligence
- science education
- case study
- service discovery
- information services
- data mining
- strategic management
- semantic web services
- service providers
- decision support system
- viewpoint
- data sets
- management system
- service oriented
- service composition
- service quality
- service oriented architecture
- computer science
- multimedia
- decision making
- mobile services
- science learning
- capacity planning