The Role of Invariants in the Co-evolution of Business and Technical Service Specification of an Enterprise.
Biljana Bajic-BizumicIrina RychkovaAlain WegmannPublished in: PoEM (Short Papers) (2013)
Keyphrases
- enterprise systems
- electronic business
- enterprise architecture
- management information systems
- business applications
- enterprise application integration
- strategic decisions
- telecommunications industry
- virtual enterprise
- service delivery
- knowledge management
- business processes
- web services
- competitive advantage
- customer support
- business rules
- information systems
- service management
- cloud services
- service oriented
- business process
- activity monitoring
- business intelligence
- protocol specification
- business process management
- business environment
- business information
- business organizations
- electronic commerce
- customer service
- information management
- decision making
- service quality
- business management
- technical skills
- data mining
- strategic alignment
- business analysts
- business users
- enterprise data
- service providers
- mission critical
- online services
- service systems
- end users
- information technology
- service oriented architecture
- business models
- business strategy
- service discovery
- information technology infrastructure
- workflow management systems
- web service composition
- small and medium sized
- business world
- technical support
- change management
- business activities
- competitive environment