A Survey of Customer Review Helpfulness Prediction Techniques.

Madeha Arif Usman Qamar Farhan Hassan Khan Saba Bashir

Published in: IntelliSys (1) (2018)

Keyphrases

online reviews
prediction accuracy
churn prediction
prediction algorithm
electronic commerce
prediction model
call center
customer knowledge
database
data sets
machine learning
video sequences
customer satisfaction
customer behavior