Online Shopping Websites: An Evaluation of User Experience and Interface Ergonomic Criteria from the Perspective of Older Users.
Fabiane Rodriguez FernandesLuis Carlos PaschoarelliPublished in: HCI (9) (2014)
Keyphrases
- user experience
- online shopping
- user studies
- user interface
- user engagement
- interface design
- user interaction
- internet usage
- end users
- mobile applications
- user behavior
- satisfaction degree
- mobile services
- customer satisfaction
- user perceptions
- website
- human computer interaction
- shopping behavior
- service quality
- product descriptions
- user centered
- multiple criteria
- real time
- context aware
- information sources
- data collection
- artificial intelligence