Segmenting and mining the ERP users' perceived benefits using the rough set approach.
Wei-Wen WuPublished in: Expert Syst. Appl. (2011)
Keyphrases
- user satisfaction
- end users
- novice users
- user experience
- user interface
- enterprise resource planning
- interactive exploration
- web logs
- rough sets
- information sources
- rough set theory
- erp systems
- huge data
- search engine
- collaborative filtering
- social media
- recommender systems
- case study
- computer based information systems
- user centric
- web mining
- decision rules
- text mining