Success Factors of Case Management Software Supporting Healthcare Patient Services - A User-Driven Perspective.
Kevin KusTim ArlinghausPatricia KajüterFrank TeutebergPublished in: AMCIS (2021)
Keyphrases
- success factors
- user driven
- home care
- healthcare delivery
- critical success factors
- m learning
- information systems
- information quality
- end users
- health care
- software systems
- software development
- programming course
- knowledge management
- service providers
- systems development
- data management
- mobile learning
- mashup
- context aware
- databases
- metadata
- web services
- social media
- customer relationship management
- business applications
- service quality
- development process
- higher education