Online shopping bots for electronic commerce: the comparison of functionality and performance.
Khaled W. SadeddinAlexander SerenkoJames HayesPublished in: Int. J. Electron. Bus. (2007)
Keyphrases
- electronic commerce
- online shopping
- service quality
- mobile commerce
- customer satisfaction
- business models
- shopping behavior
- personal information
- competitive advantage
- business transactions
- electronic marketplaces
- user centric
- small and medium sized enterprises
- automated negotiation
- website
- agent technology
- information technology