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Network Structure of Online Customer Reviews and Online Hotel Reviews: A Systematic Literature Review.
Maria Helena Pestana
Manuel Gageiro
José António C. Santos
Margarida Custódio Santos
Published in:
Inf. (2024)
Keyphrases
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network structure
literature review
customer reviews
real time
social networks
opinion mining
real world
case study
information extraction
complex networks
ranking algorithm
product reviews
online product reviews
information systems
customer satisfaction
product features