Endlessly Exhausting Possibilities: Pandemic Planning in Support Services.
Rebecca KleinJerome HilscherClayton MitchellGreg ChristiePublished in: SIGUCCS (2021)
Keyphrases
- end users
- web services
- decision support
- service providers
- computing environments
- semantic web technologies
- data centric
- service management
- web environment
- customer support
- mission critical
- content management
- public services
- workflow management
- value added services
- personal preferences
- dynamic reconfiguration
- middleware architecture