Challenges to Deploy Service Design in Organizations: Analysis Through "Scaling Up" Workshops.

Fumiya Akasaka Takehiko Ohno Mika Yasuoka

Published in: ICServ (2015)

Keyphrases

data analysis
information technology
neural network
web services
case study
user interface
statistical analysis
technological challenges
management system
knowledge management
software development
service providers
lessons learned
design principles