Guilt by Design: Structuring Organizations to Elicit Guilt as an Affective Reaction to Failure.

Vanessa K. Bohns Francis J. Flynn

Published in: Organ. Sci. (2013)

Keyphrases

optimal design
design process
expert systems
information systems
decision making
web services
information technology
user interface
engineering design
case study
knowledge based systems
human computer interaction
computer aided
design decisions