Using domain knowledge for targeted alerting in PBA for IT service management.
Hongtan SunKarin MurthyRaghav BattaMaja VukovicPublished in: NOMS (2018)
Keyphrases
- domain knowledge
- domain experts
- expert knowledge
- background knowledge
- prior knowledge
- knowledge sources
- domain specific knowledge
- multiscale
- reinforcement learning
- evolutionary algorithm
- online learning
- service provision
- service management
- incident management
- real time
- target audience
- control knowledge
- artificial intelligence
- data sets