A case study on consistency management of business and IT process models in banking.
Moisés Castelo BrancoYingfei XiongKrzysztof CzarneckiJochen Malte KüsterHagen VölzerPublished in: Softw. Syst. Model. (2014)
Keyphrases
- process model
- business processes
- business process
- business process management
- business process models
- process mining
- workflow management systems
- workflow management
- inter organizational
- information systems
- case study
- decision making
- knowledge management
- service delivery
- software process
- event logs
- business rules
- business models
- petri net
- banking industry
- control flow
- data management
- web services
- customer relationship management
- real world
- commercial banks
- code generator
- design patterns
- requirements engineering
- competitive advantage
- life cycle
- data mining