Integrating Social Media and Business Process Management: Exploring the Role of AI Agents and the Benefits for Agility.
Mehran Majidian-EidgahiAnne-Marie Barthe-DelanoëDominik BorkSina Namaki AraghiGuillaume Macé RamèteFrédérick BénabenPublished in: Business Process Management Workshops (2023)
Keyphrases
- business process management
- business process
- social media
- business processes
- multi agent systems
- intelligent agents
- multi agent
- artificial intelligence
- mobile agents
- web services
- case based reasoning
- enterprise architecture
- social networks
- service oriented
- supply chain
- expert systems
- decision making
- agent model
- service oriented architecture
- virtual organization
- information systems
- data mining
- process model
- distributed systems
- power system
- distributed computing
- software engineering
- case study
- inter organizational
- knowledge base
- real world