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Integrating Social Media and Business Process Management: Exploring the Role of AI Agents and the Benefits for Agility.

Mehran Majidian-EidgahiAnne-Marie Barthe-DelanoëDominik BorkSina Namaki AraghiGuillaume Macé RamèteFrédérick Bénaben
Published in: Business Process Management Workshops (2023)
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