Sequencing and scheduling N customers for a stochastic server.
P. Patrick WangPublished in: Eur. J. Oper. Res. (1999)
Keyphrases
- single server
- parallel machines
- scheduling decisions
- service times
- call center
- state dependent
- poisson arrivals
- scheduling problem
- client server
- scheduling algorithm
- mixed model assembly
- round robin
- flow control
- arrival process
- customer classes
- customer orders
- queueing model
- monte carlo
- production scheduling
- resource constraints
- holding cost
- flexible manufacturing systems
- single server queue
- customer service
- database
- stochastic model
- resource allocation
- steady state
- service providers
- special case
- stationary distribution
- heavy traffic
- arrival rate
- service systems
- central server
- customer satisfaction
- state space
- website