HappyGuest - A System for Hospitality Complaint Management Based on an Academic-Industry Partnership.
Ângela PereiraMicaela EstevesRosa MatiasAlexandre RodriguesAndré PereiraPublished in: ICL (2) (2018)
Keyphrases
- business management
- data processing
- management system
- world wide
- real world
- product development
- decision support
- data management
- case study
- information systems
- knowledge management
- high demand
- academic community
- public private
- information technology
- researchers and practitioners
- rfid technology
- academic researchers
- databases