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From Specialization to platformization: Business Model Evolution in the Case of Servicenow.
Norman Schaffer
Matthias Ritzenhoff
Martin Engert
Helmut Krcmar
Published in:
ECIS (2021)
Keyphrases
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business models
life cycle
electronic commerce
case study
conceptual framework
business opportunities
database
data sets
cloud computing
data mining
expert systems
relational databases
combinatorial reverse auctions