Formulating Knowledge Management Infrastructure Based on Strategic Management and Total Quality Management.
Cheng Ming LinChiu-Chi WeiPublished in: J. Inf. Knowl. Manag. (2004)
Keyphrases
- strategic management
- knowledge management
- total quality management
- information systems
- information technology
- knowledge sharing
- business intelligence
- systems development
- software engineering
- case study
- knowledge management systems
- e learning
- project management
- decision support
- competitive advantage
- knowledge workers
- data collection
- social software
- explicit knowledge