Exploring how to use virtual tours to create an interactive customer remote experience.
Margherita PeruzziniSara CavallaroFabio GrandiElisa MartinelliFrancesca De CanioPublished in: J. Ind. Inf. Integr. (2023)
Keyphrases
- immersive environments
- virtual reality
- mixed reality
- virtual environment
- virtual world
- remote laboratories
- electronic commerce
- computer graphics
- virtual characters
- customer satisfaction
- virtual space
- live video
- search engine
- user interaction
- augmented reality
- real time
- support systems
- customer relationship management
- interactive learning
- automatically generate
- virtual objects
- marketing strategies
- language skills
- customer service
- learning experience
- knowledge management
- website
- genetic algorithm
- data mining
- neural network