The relationships among supply chain partnerships, customer orientation, and operational performance: the effect of flexibility.
Edward C. S. KuWu-Chung WuYan Ju ChenPublished in: Inf. Syst. E Bus. Manag. (2016)
Keyphrases
- supply chain
- customer demand
- supply chain management
- decision making
- bullwhip effect
- operating costs
- inventory management
- customer orders
- supplier selection
- lead time
- revenue sharing
- inventory control
- stackelberg game
- electronic commerce
- quantity discount
- information technology
- cost savings
- distribution centers
- radio frequency identification rfid
- planning horizon
- uncertain demand
- customer service