Service disruption index (SDI): A novel user perspective reliability indicator for modern virtual service networks.
Thiri The Wut YeeKomwut WipusitwarakunPublished in: Trans. Emerg. Telecommun. Technol. (2019)
Keyphrases
- end users
- web services
- service quality
- service providers
- university library
- user requests
- individual user
- service composition
- user experience
- management system
- user interaction
- service oriented
- user satisfaction
- user interface
- service oriented architecture
- service discovery
- service delivery
- digital libraries
- multimedia services
- data structure
- social networks