Overcoming service innovation bottlenecks using Web 2.0.
Ming-Ji WuYu-Fan LinFang-Mei LiuShu-Ling HsiaoPublished in: Expert Syst. Appl. (2010)
Keyphrases
- website
- web applications
- web services
- end users
- web data
- web mining
- web pages
- service providers
- information sources
- case study
- linked data
- mashup
- knowledge management
- semantic web
- web content
- service quality
- web resources
- web scale
- internet services
- mission critical
- information technology
- database
- information services
- service composition
- customer service