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How Does Public Emotional Expression Affect Government Responsiveness? Evidence from Shanghai Public Service Hotline.
Jidi Zhao
Fei Wang
Xiaoping Liu
Published in:
DG.O (2024)
Keyphrases
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public services
e government
service oriented
public sector
public administration
affective states
government services
real estate
stock market
data mining
digital government
government agencies
databases
service delivery