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Formal Modelling of Components and Dependencies for Configuring Product-Service-Systems.
Stephan Klingner
Michael Becker
Published in:
Enterp. Model. Inf. Syst. Archit. Int. J. Concept. Model. (2012)
Keyphrases
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service systems
web technologies
service level
service oriented
call center
arrival rate
heavy traffic
service selection
enterprise systems