Legitimacy Management and Trust in Offshoring Information Technology Services.
Michael I. BarrettC. R. HiningsEivor ObornPublished in: Information Technology in the Service Economy (2008)
Keyphrases
- information technology
- information systems
- information society
- service delivery
- service management
- business analytics
- service platform
- configuration management
- knowledge management
- telecommunications networks
- business continuity
- public services
- service oriented
- information infrastructure
- business managers
- reference architecture
- virtual organization
- trust relationships
- management system
- business activities
- human capital
- web services
- service providers
- service discovery
- trust model
- policy enforcement
- context aware
- information management
- security services
- content management
- virtual teams
- open systems
- trust management
- directory service
- information services
- data management
- natural resources
- government agencies
- trading partners
- workflow management
- project management
- human resource management
- information and communication technologies
- access control
- service composition
- public key infrastructure
- e government
- wireless sensor networks
- brokerage services
- mobile services