Cross Boundary Mechanisms for Knowledge Management by User Representatives in Enterprise Systems Implementation.
Mianzhen PanJi-Ye MaoPublished in: IEEE Trans. Engineering Management (2016)
Keyphrases
- enterprise systems
- knowledge management
- user interface
- user interaction
- web based learning
- case study
- software development
- business processes
- information systems
- knowledge sharing
- user satisfaction
- information technology
- end users
- web services
- artificial intelligence
- user profiles
- user experience
- knowledge engineering
- decision making
- highly dynamic