Exploring the Usability of Library Services through Smartphone: A Case Study of Indian Institute of Management, Lucknow-Noida Campus.
Kiran K. ChaddhaPublished in: World Digit. Libr. (2017)
Keyphrases
- university campus
- mobile applications
- service delivery
- service platform
- web services
- telecommunications networks
- service management
- service oriented
- user experience
- case study
- information systems
- configuration management
- business continuity
- end users
- service providers
- management system
- knowledge management
- document management
- mission critical
- context aware
- decision support
- test bed
- relationship management
- dynamic reconfiguration
- reference architecture
- directory service
- public services
- information management
- content management
- workflow management
- seamless integration
- virtual organization
- service discovery
- data management
- service composition
- information services
- daily life
- mobile devices
- mobile services
- m learning
- business analytics
- service provisioning