Corpus and Annotation Towards NLU for Customer Ordering Dialogs.
John ChenRashmi PrasadSvetlana StoyanchevEthan SelfridgeSrinivas BangaloreMichael JohnstonPublished in: SLT (2018)
Keyphrases
- annotated corpus
- hand crafted
- automatic annotation
- electronic commerce
- semantic annotation
- automatic image annotation
- customer service
- manually annotated
- customer behavior
- customer satisfaction
- named entity recognition
- manual annotation
- inter annotator agreement
- conversational agent
- mixed initiative
- active learning
- customer relationship management
- semi automatically
- partial order
- dialog systems
- text corpora
- linguistic features
- statistical machine translation
- training corpus
- named entities
- open domain
- metadata
- customer knowledge
- search engine