Does Artificial Intelligence Satisfy You? A Meta-Analysis of User Gratification and User Satisfaction with AI-Powered Chatbots.
Chenxing XieYanding WangYang ChengPublished in: Int. J. Hum. Comput. Interact. (2024)
Keyphrases
- user satisfaction
- artificial intelligence
- meta analysis
- information systems
- expert systems
- ai methods
- ai systems
- intelligent systems
- ai technologies
- user perceptions
- structural equation modeling
- machine learning
- service quality
- customer satisfaction
- information quality
- user interface
- microarray data
- search experience
- user interaction
- data mining