A comparative study on user loyalty of mobile-instant messaging services: Korea and Vietnam (Research in Progress).
Nguyen-Hanh TangYoung-Chan LeePublished in: ICEC (2015)
Keyphrases
- instant messaging
- communication technologies
- text messaging
- mobile environments
- session initiation protocol
- mobile services
- service quality
- mobile applications
- context aware
- mobile networks
- mobile phone
- online services
- mobile devices
- computing environments
- web services
- user preferences
- computer mediated communication
- user interaction
- chat conversations
- ubiquitous computing
- distance education
- mobile learning
- social networking sites
- wireless networks
- computer systems
- learning process