Measuring the Impact of Investments in Information Technologies on Business Performance.
Chiara FrancalanciPiercarlo MaggioliniPublished in: HICSS (4) (1994)
Keyphrases
- information technology
- resource based view
- information systems
- business activities
- return on investment
- business strategy
- business environment
- digital economy
- strategic management
- knowledge management
- business processes
- researchers and practitioners
- business intelligence
- data mining
- electronic commerce
- business process
- real world
- senior management
- decision making
- factors influencing
- internet enabled
- management information systems
- information society
- business models
- knowledge society
- activity monitoring
- business managers
- data warehouse
- decision makers
- software development
- legal issues
- customer service
- customer relationship management
- competitive advantage
- supply chain management
- big data