Citizens' acceptance of artificial intelligence in public services: Evidence from a conjoint experiment about processing permit applications.
László HorváthOliver JamesSusan BanducciAna BeduschiPublished in: Gov. Inf. Q. (2023)
Keyphrases
- public services
- artificial intelligence
- e government
- public administration
- service oriented
- public sector
- expert systems
- government services
- software engineering
- real time
- computational intelligence
- machine learning
- intelligent systems
- service delivery
- information processing
- computer science
- information sharing
- knowledge based systems
- social media
- information technology
- case study