Correlates of user satisfaction with end user computing: An exploratory study.
Magid IgbariaSidney A. NachmanPublished in: Inf. Manag. (1990)
Keyphrases
- user satisfaction
- end user computing
- information systems
- information technology
- customer satisfaction
- service quality
- perceived quality
- structural equation modeling
- management information systems
- quality attributes
- data mining
- software engineering
- user interface
- software quality
- perceived usefulness
- widely recognized
- expert systems
- user perceptions