Where Do You Want to Go Today: Understanding the Adoption of IS-Enabled Business Trip Ridesharing Services.
Bernd HerrenkindTim-Benjamin LembckeSimon TrangAlfred Benedikt BrendelLutz M. KolbePublished in: AMCIS (2019)
Keyphrases
- business organizations
- service delivery
- e government
- internet enabled
- web services
- service providers
- information systems
- cost efficient
- service management
- electronic business
- success factors
- business processes
- business opportunities
- business partners
- business process
- business models
- mission critical
- business environment
- government services
- governmental organizations
- technology adoption
- workflow management
- web technologies
- ubiquitous computing
- technological innovations
- service oriented
- business activities
- information technology
- trading partners
- data mining
- electronic commerce
- critical mass
- small and medium sized enterprises
- small businesses
- customer data
- customer support
- service discovery
- online services
- virtual organization
- tourism industry
- electronic data interchange
- relationship management
- financial services
- software industry
- customer service
- information services
- business intelligence
- context aware
- end users
- decision making