Influence of GDPR on social networks used by omnichannel contact center.
Dijana PerasRenata MekovecRuben PicekPublished in: MIPRO (2018)
Keyphrases
- social networks
- social influence
- information diffusion
- viral marketing
- social media
- information propagation
- social network analysis
- online social networks
- influence propagation
- information retrieval
- information flow
- link prediction
- social networking
- online communities
- individual differences
- social interaction
- factors influencing
- complex networks
- privacy preserving