Self-Management Information System for the Service Industry: A Conceptual Model.
Robert K. GriffinDirk BaldwinRobert T. SumichrastPublished in: J. Manag. Inf. Syst. (1994)
Keyphrases
- conceptual model
- information systems
- conceptual models
- data model
- service providers
- conceptual modeling
- service quality
- query language
- entity relationship
- knowledge base
- data warehouse
- service oriented
- object oriented
- high level
- web services
- architectural model
- conceptual database design
- user satisfaction
- data mining
- domain ontology
- fuzzy logic
- real world
- databases
- behavioral models
- data sets