eCommerce in service industries: Extending the Socio-Technical Paradigm.

Yvette Blount Tanya Castleman Darryl Coulthard

Published in: ACIS (2005)

Keyphrases

socio technical
emergency response
information technology
service oriented
computer supported collaborative learning
web services
electronic commerce
management system
human factors
intra organizational
decision making
case study
life cycle
virtual organization