Enhancing decision-making of IT demand management with process mining.
Christian NovakLukas PfahlsbergerSaimir BalaKate RevoredoJan MendlingPublished in: Bus. Process. Manag. J. (2023)
Keyphrases
- process mining
- decision making
- process model
- event logs
- decision support
- business process
- decision makers
- business processes
- knowledge management
- formal concept analysis
- management system
- clinical pathway
- demand forecasting
- decision support system
- fuzzy logic
- workflow management systems
- error rate
- workflow management
- supply chain
- data analysis