Business Transformation Management: A View on the Orchestration of Management Services (Research In Progress).
Niz SafrudinJan ReckerMichael RosemannTara Garson FlowerPublished in: ACIS (2011)
Keyphrases
- service delivery
- service management
- information systems
- management system
- web services
- decision support
- business processes
- decision making
- enterprise systems
- mission critical
- knowledge management
- data management
- workflow management
- service platform
- cost efficient
- business management
- business requirements
- configuration management
- service provision
- business world
- telecommunications networks
- virtual enterprise
- virtual organization
- service discovery
- service oriented architecture
- enterprise data
- service quality
- project management
- information management
- business process
- electronic commerce
- relationship management
- business intelligence