A longitudinal Study of Trust and Perceived Usefulness in Consumer Acceptance of an eService: the Case of Online Health Services.
Jian MouJason F. CohenPublished in: PACIS (2014)
Keyphrases
- behavioral intention
- perceived usefulness
- longitudinal study
- technology acceptance model
- technology acceptance
- perceived risk
- user acceptance
- attitudes toward
- factors affecting
- factors that affect
- health services
- online environment
- user satisfaction
- customer service
- privacy concerns
- information quality
- questionnaire survey
- technology adoption
- mobile services
- empirically tested
- social influence
- subjective norm
- structural equation modeling
- theory of planned behavior
- consumer trust
- independent variables
- online learning
- university students
- factors influencing
- theoretical framework
- online retailers
- information systems
- factors that influence
- online stores
- law enforcement
- statistically significant
- health care
- electronic commerce